Plain English

We use plain English as a key technical writing tool for your projects.

Plain English is writing that is clear, concise and unambiguous. It enables people to understand and take action from the writing after just one reading.

The structure of plain English documents is as important as the language. A clear and readable layout will help readers easily find their way through a document. It will also help highlight the meaning and context of the document.

Plain English is vital in all business documents where it is important the information is understood and acted on correctly.

Business documents that benefit from plain English

Documents that can benefit from a plain English approach include:

  • policy and procedure manuals
  • user guides
  • letters
  • brochures
  • customer communications
  • reports
  • contracts
  • websites

Tips for better writing

Oxford Dictionaries has good tips on grammar and usage.